Question 1

How do I place an order?

Accepted Answer

Step 1: Pick the product range of your choice. Step 2: Click on SHOP NOW. Step 3: Click on ADD TO BAG on the products you wish to purchase. Step 4: Click on PROCEED TO CHECKOUT Step 5: Fill out your personal details required for the delivery of your order. Step 6: Choose a payment option most convenient to you. Step 7: Confirm & place your order For any further questions, you can E-mail us at care@babiesandmore.com

Question 2

Can I ship the products to an address that is different from my billing address?

Accepted Answer

Yes, you can do this by filling in your address as the 'Billing address', and the address you wish to ship it to, as the 'Shipping address'

Question 3

Do I have to have an account to place an order?

Accepted Answer

No, you can place an order using guest checkout without having an account. However, we strongly recommend making an account on our website to make your shopping experience swift and simple. This will also help you enjoy special benefits as well as share ratings and review our products as per your experience

Question 4

How safe is it to use my Debit/Credit card or make an online payment on Babies & more?

Accepted Answer

All transactions at Babies & more Online are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Babies & more Online is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that we follow the best security practices adopted by major online vendor, where all payments are processed in real-time, for your security and immediate peace of mind. You can tell if your browser is in secure mode at “Checkout”, by looking for the padlock icon at the bottom corner or at the end of the address bar of your browser window.

Question 5

Why was my order payment rejected?

Accepted Answer

There are various reasons why this may have happened ranging from validity of card/net banking details, insufficient funds in the account to technical difficulties. If you were recently issued a new card, some of the information may have changed. In that case, please confirm your credit card details and try again. Also, check that your name and address match the name and address on your current credit card

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